SWOPTIC International Ltd. respects your privacy. All personal customer information you provide in the course of doing business with us will be handled with the utmost security and confidentiality at all times. We will not disclose, sell, or rent information about you to others.

INFORMATION COLLECTION AND USE:

SWOPTIC International Ltd is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. SWOPTIC International Ltd collects information from our users at several different points on our website.

ORDERS:

We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (such as a credit card number and expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, this information is used to contact the user.

PROMOTIONS AND E-MAIL:

Our site sometimes includes notices of promotions we are conducting and we may permit you to register electronically in some cases. If you choose to do so, we may use the information you provide for the purpose of conducting the promotion (e.g., to e-mail coupons and information that you request). You may ask to be removed from our e-mail list at any time.

A cookie is a small file stored on a computer. We assign every visitor a unique identifier, which helps us to identify our customers when returning to our site. We store this identifier in the cookie file. This identifier does NOT contain any personal information and can be used only by our site. Even though we believe there are no drawbacks in using cookies on our site, our site is fully functional without it. So our customers have the option to configure their browsers to reject cookies and still be able to fully use our site. The advantages of using the cookie include a more personalized experience, no need for the customer to remember their login id, etc.

LOG FILE:

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

LINK:

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

SURVEYS AND CONTESTS:

From time-to-time our site requests information from visitors via surveys or contests. Participation in these surveys or contests is completely voluntary and the visitor, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SPECIAL OFFERS:

We send all new customers a welcoming e-mail to verify password and username. Established customers will occasionally receive information on products, services, special deals, or a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out option below.

SITE AND SERVICE UPDATES:
We may also send customers site and/or service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the customer to provide requested services and in regards to issues relating to their account via e-mail or phone.

CORRECTION/UPDATING PERSONAL INFORMATION:

If a visitor’s personally identifiable information changes (such as your zip code), or if a visitor no longer desires our service, we will endeavor to provide a way to correct, update or remove any personal data provided to us. This can usually be done by e-mailing Customer Service department at customerservice@swoptic.com.

CHOICE / OPT-OUT:

Visitors who no longer wish to receive promotional or marketing materials may opt-out of receiving these communications by replying to “unsubscribe” in the subject line in the e-mail or they can e-mail us at
customerservice@swoptic.com..


QUESTIONS OR COMMENTS:
If you have any questions or comments about our Privacy Policy, please contact us via e-mail at info@swoptic.com or by telephone at 1.866.SWOPTIC (1.866.976.7842).

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.